RMT union announces 24-hour strike from 17:00 on 04 June and 48-hour strike from 17:00 on 09 June. Should the industrial action go ahead there is likely to be severe disruption to rail services on these days. More information at chilternrailways.co.uk

FAQs


 

Frequently Asked Questions

You can search for answers to frequently asked questions by entering some text in the box to the left and clicking Search.

Top 8 Frequently Asked Questions

How do I apply for a refund?
Answer to: How do I apply for a refund? Answer 

At what age do children have to pay to travel?
Answer to: At what age do children have to pay to travel? Answer 

Can I cancel tickets before I receive or collect them?
Answer to: Can I cancel tickets before I receive or collect them? Answer 

At what times can I use the Peak and Off-Peak Day Travelcards?
Answer to: At what times can I use the Peak and Off-Peak Day Travelcards? Answer 

After what period of time can I claim a refund?
Answer to: After what period of time can I claim a refund? Answer 

At what age can children travel on your trains unaccompanied by an adult?
Answer to: At what age can children travel on your trains unaccompanied by an adult? Answer 

How do I print the booking confirmation page on completion of my transaction?
Answer to: How do I print the booking confirmation page on completion of my transaction? Answer 

What services are available with my London Travelcard?
Answer to: What services are available with my London Travelcard? Answer 

Welcome

saved journeys (0)
Email to: